Frequently Asked Questions
Everything you need to know about shopping with Shop Boswell.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and apothecary products are final sale.
Do you ship internationally?
Yes, Shop Boswell ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.
How do I determine the right size for me?
Each product page includes a detailed size guide and specific garment measurements. If you are between sizes, we recommend checking the item description for fit notes or contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my Shop Boswell garments?
To ensure longevity, we recommend following the care instructions on the inner label. Most of our curated pieces benefit from cold hand-washing or eco-friendly dry cleaning.